Returns Policy

Returns & Refunds Policy

Thank you for purchasing artwork from myself at Lindsay Watson Art.com. We take pride in the quality and care behind every piece. Please read our Returns & Refunds Policy below to understand your rights and our procedures.

1. Return Eligibility

We accept returns on certain items under the following conditions:

Original Paintings

  • All sales of original artwork are final. Due to the unique and handmade nature of original paintings, we cannot accept returns or offer refunds unless the item arrives damaged or defective.

Prints

  • You may return prints within 14 days of delivery, provided they are in their original condition and packaging.

  • Buyer is responsible for return shipping costs unless the item is faulty or incorrect.

2. Damaged or Defective Items

If your artwork arrives damaged or defective:

  • Please contact us within 48 hours of delivery at 'Contact us' section of the website

  • Include your order number, photos of the damage, and packaging.

  • We will arrange a replacement, repair, or refund at no cost to you.

3. Refund Process

Once your return is received and inspected:

  • We’ll notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days to your original payment method.

4. Non-Returnable Items

  • Custom or commissioned artwork

  • Sale items or discounted works

  • Digital downloads (if applicable)

5. Questions or Help

If you have any questions about your order or this policy, please contact us at the 'Contact us' section of the website